{"id":54126,"date":"2025-04-18T11:09:29","date_gmt":"2025-04-18T09:09:29","guid":{"rendered":"https:\/\/shoko.mindd.dev\/?page_id=54126"},"modified":"2025-11-13T13:34:46","modified_gmt":"2025-11-13T12:34:46","slug":"have-a-complaint","status":"publish","type":"page","link":"https:\/\/shoko.nl\/en\/have-a-complaint\/","title":{"rendered":"Do you have a complaint?"},"content":{"rendered":"\n<p><strong>Complaint<\/strong><br>You can submit a complaint by using the digital complaint form.<\/p>\n\n\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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data-form-theme='legacy' data-form-index='0' id='gform_wrapper_13' >\n                        <div class='gform_heading'>\n                            <p class='gform_description'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_13'  action='\/en\/wp-json\/wp\/v2\/pages\/54126' data-formid='13' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_13' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_13_1\" class=\"gfield gfield--type-select gfield--input-type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_1'>Salutation<\/label><div class='ginput_container ginput_container_select'><select name='input_1' id='input_13_1' class='large gfield_select'     aria-invalid=\"false\" ><option value='Mr.' 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id=\"field_13_22\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datefield gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Date of birth<\/label><div id='input_13_22' class='ginput_container ginput_complex gform-grid-row'><div class=\"clear-multi\">\n                                        <div class='gfield_date_day ginput_container ginput_container_date gform-grid-col' id='input_13_22_2_container'>\n                                            <input type='number' maxlength='2' name='input_22[]' id='input_13_22_2' value=''   aria-required='false'   placeholder='Day' min='1' max='31' step='1'\/>\n                                            <label for='input_13_22_2' class='gform-field-label gform-field-label--type-sub '>DD<\/label>\n                                        <\/div><div 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field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_5'>Phone number<\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_13_5' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_13_9\" class=\"gfield gfield--type-email gfield--input-type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_9'>Email address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_9' id='input_13_9' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_13_10\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_10'>Subject<\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_13_10' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_13_11\" class=\"gfield gfield--type-textarea gfield--input-type-textarea field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_11'>Message<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_11' id='input_13_11' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_13_19\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><b>Consent<\/b><\/li><li id=\"field_13_21\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' >To start the mediation of your complaint, we ask for your consent to access your medical file. 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